Zoom Contact Center now allows users to switch on or off automatic call recording for both inbound and outbound calls. Webinar attendees can now react with emojis and hosts can customize backgrounds and nametags. They're also raising the limit on booths to 300, including 100 sponsored and 200 non-sponsored, with up to 20 representatives per sponsor and 20 representatives per booth. Zoom announced that they're expanding the Expo floor for Zoom Events, now allowing 1,500 concurrent participants. When Zoom detects unusual activity - such as logging in from a new device or a different country - on an account with a work email and without two-factor authentication, it will ask users to enter a one-time password. There's been an update to security as well. Cloud recordings can now record as many as nine spotlighted users in a meeting or webinar. Hosts in the main Zoom session can now see Breakout Room activity, including screen sharing and audio and video status, and Zoom will notify users about this when they enter Breakout Rooms. Other changes to Zoom include the ability to turn chat notifications on and off and create a central library of polls. Meeting invites will now include new DID and Tollfree numbers when you select Asia. Zoom will originate Call-Me outcalls from data centers in Asia-Pacific, which have been recently updated. Zoom has also improved audio quality and cut down on audio delays on audio-conferencing for users in the Asia-Pacific region.
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